Live Remote Proctoring Checklists

LRP Checklist for Before Examination Day


Review IBLCE’s Examination Options & Examination Day Notice

Before you make your IBCLC 2020 examination appointment, review your options for taking the examination on IBLCE’s COVID-19 Resource Centre.  

It is important to review the IBLCE Examination Day Notice.


☐ Review the Technical & Environmental Criteria for LRP

  • Run the System Readiness Check as early as possible, and before scheduling an appointment, to ensure that your computer meets the requirements for Live Remote Proctoring.  
  • Your computer should have the following system specifications:  
    • ProProctor has the following system requirements:  
      • Screen Resolution: 1024 X 768  
      • Operating System: Windows / MacOS  
      • Web Browser: Latest Google Chrome  
      • WebCam Resolution: 640 X 480p  
      • Microphone: Enabled  
      • Upload/Download Speed:  0.5-1 mbps or greater  
  • Make sure your computer is un-docked and has a moveable web-camera (a laptop with a built-in web-camera that you can move is acceptable).   
  • Review the workspace criteria for LRP and determine where you are going to be able to test in a secure and private location.  This is the criteria you need to follow:  
    • Testing location must be indoors (walled), well lit, free from background noise and disruptions. Note that hotel airwalls or cubicle walls are not permitted. 
    • No third party may be present in the room or enter the room for the duration of the examination. If this occurs, it may be noted and reported to IBLCE. 
    • Your workspace and surrounding area must be free of pens, paper, electronic devices, etc. No content that could potentially provide an unfair advantage during your examination, including that posted on walls or within your immediate area, should be present during your examination session.  
    • Please note that testing via LRP requires downloading the ProProctor software to a computer, so if you are using a computer that is not your own, then check to see if this possible to do on the computer you will be using.   


☐ Schedule Your Appointment

Once you have received your Examination Authorisation Email from IBLCE and have determined that you are going to sit the examination with LRP, schedule your appointment with Prometric.  You will need to have your eligibility number (provided in the authorisation email) available at the time of scheduling.  Important Note: candidates from the rescheduled March/April 2020 examination administration will have a new eligibility number. 

If your Examination Authorisation Email indicates that you can schedule your appointment online through the Prometric website, then we encourage you to do so, as Prometric may have extended customer service wait times by phone.  


Set Up Your Computer

Download and install the ProProctor application that you will use to take the examination on the computer.  You will receive instructions on how to do this after you schedule your appointment.  Please note the technical criteria above for specific system requirements. Should you have any technical or system requirement questions, please contact Prometric through their ProProctor website.


☐ Set Up Your Workspace

Clear your workspace, ensuring a well-lit and clean area where you can be alone and undisturbed for the duration of testing.  Follow the criteria provided by Prometric on their website.  


Check Your IDs

Ensure that you have two forms of identification on hand.  

  • Primary ID must be a valid, unexpired government-issued identification that includes your name, current photograph, and signature.  Government-issued IDs with expiration dates from February 1, 2020 forward will be accepted. 
  • Secondary ID must have either your name and signature or your name and current photograph
    • Note this change: You may not use a bank card/credit card as your second form of ID.
    • You may use an employment / student ID card with signature and/or photograph, or a second form of government-issued ID.

The names on the IDs must match and must be the same name as the one on file with IBLCE on the day of your appointment.  Name changes can be made with IBLCE 5 days before your appointment.  

LRP Checklist for Examination Day


☐ Set Up Your Computer

Go to the Prometric ProProctor site and launch your examination 30 minutes ahead of your scheduled examination time, to allow for security procedures and review of your IDs and workspace. Additional information will be included in your appointment confirmation email regarding how to handle technical difficulties with the Prometric Global Help Desk.  


☐ Complete the Security and ID Checks

Prometric has three online agents who will assist you with your setup and examination, the Readiness Agent, Security Agent, and the Remote Proctor.  The Readiness Agent will be the one to assist you with your set up and conduct the ID checks.  This process will include a photo for ID purposes only at the beginning of the examination, an environmental check of your workspace, and a person check of you. A few aspects to be prepared for during this process are:   

  • You will show your workspace and surrounding area.  
  • You will need to show your ankles, empty and turn all pockets inside-out and raise shirt sleeves above your wrists prior to every entry into the online test.  If you are wearing eyeglasses you will be required to remove them for visual inspection to ensure they don’t contain a recording device.   
  • You will need to remove jewelry items from your person prior to and throughout the duration of the examination. We recommend that you do not wear any jewelry to your examination appointment as this may assist with a quicker readiness check. 
  • You will need to pull your hair back to ensure nothing is attached to your ear that could provide an unfair advantage – i.e. a bluetooth earpiece.  

These security measures by the testing vendor are designed to protect the integrity of professional certification credentials and examinations.  

Once the review is complete, begin the examination. You may not leave the view of the camera once you have checked in and gone through security – even during breaks – without the acknowledgement of your Remote Proctor. You may contact your Remote Proctor at any time for questions not related to examination content. If you are ever unsure about what is allowed based on LRP guidelines, please message your Proctor first.  


☐ Take the IBCLC Examination!  

Updated on September 23, 2020

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