Live Remote Proctoring Checklists

LRP Checklist for Before Examination Day

 

Review IBLCE’s Examination Options & Examination Day Notice

Before you make your IBCLC examination appointment, review your options for taking the examination on IBLCE’s COVID-19 Resource Centre.  

It is important to review the IBLCE Examination Day Notice.

 

☐ Review the Technical & Environmental Criteria for LRP

  • Run the System Readiness Check as early as possible, and before scheduling an appointment, to ensure that your computer meets the requirements for Live Remote Proctoring.  
  • Your computer should have the following system specifications:  
    • ProProctor has the following system requirements:  
      • Computer/Laptop: You may use a laptop or desktop computer. Dual-monitor configurations are not permitted (i.e. a desktop with two monitors or a laptop with a separate monitor.) *iPad/Android tablets and Chromebooks are not currently supported. A Microsoft Surface Pro is considered a tablet for the purposes of LRP and is not able to be used.
      • Web-Camera: You will need a movable web-camera for the check in process. A web-camera in a laptop is acceptable as long as you are able to move the laptop to show the entire room. You may not have more than one web-camera in use at the same time.
      • Web-Camera Resolution: 640 X 480p
      • Power Source: A laptop/PC plugged directly into a power source, not attached to a docking station.
      • Screen Resolution: 1024 X 768  
      • Operating System: Windows 8.1 or higher / MacOS 10.13 or higher (ProProctor currently does not support Linux products.)  
      • Web Browser: current version of Google Chrome  
      • Internet Connection Speed: 0.5-1 mbps or greater  
      • Wi-Fi Connection: Please position your device where you have a strong signal.  For the best experience, use an Ethernet cable to connect directly to the router.
        • Wi-Fi provided by a mobile phone hotspot will not be an option as mobile phones are prohibited from the testing environment.
      • Audio Hardware: Working speakers and microphone are required, only wired headphones and microphone are allowed.  
  • Review the workspace criteria for LRP and determine where you are going to be able to test in a secure and private location.  This is the criteria you need to follow:  
    • Testing location must be indoors (walled), well lit, free from background noise and disruptions. Note that hotel airwalls or cubicle walls are not permitted. 
    • No third party may be present in the room or enter the room for the duration of the examination. If this occurs, your examination may be terminated. 
    • Your workspace and surrounding area must be free of pens, paper, electronic devices, etc. No content that could potentially provide an unfair advantage during your examination, including that posted on walls or within your immediate area, should be present during your examination session.  
    • Please note that testing via LRP requires downloading the ProProctor software to a computer, so if you are using a computer that is not your own, then check to see if this possible to do on the computer you will be using.   

 

☐ Schedule Your Appointment

Once you have received your Examination Authorisation Email from IBLCE and have determined that you are going to sit the examination with LRP, schedule your appointment with Prometric.  You will need to have your eligibility number (provided in the authorisation email) available at the time of scheduling. 

Once you have submitted your application for the April/May 2021 examination, you don’t need to contact IBLCE to let us know about your examination modality preference is different from what you submitted on the application.  When you schedule your appointment with the testing vendor you are able to select whether you want to sit at a test centre or take it via Live Remote Proctoring. Examination authorisation emails for the April/May 2021 examination administration are expected to go out in February and March.

If your Examination Authorisation Email indicates that you can schedule your appointment online through the Prometric website, then we encourage you to do so, as Prometric may have extended customer service wait times by phone.  

 

Set Up Your Computer

Download and install the ProProctor application on the computer that you will use to take the examination.  You will receive instructions on how to do this after you schedule your appointment.  Please note the technical criteria above for specific system requirements. Should you have any technical or system requirement questions, please contact Prometric through their ProProctor website.

 

☐ Set Up Your Workspace

Clear your workspace, ensuring a well-lit and clean area where you can be alone and undisturbed for the duration of testing.  Follow the criteria provided by Prometric on their website.  

 

Check Your IDs

Ensure that you have two forms of identification on hand.  

  • Primary ID must be a valid government-issued identification that includes your name, current photograph, and signature.  Due to COVID-19, government-issued IDs with expiration dates from February 1, 2020 forward will be accepted by Prometric
  • Secondary ID must have either your name and signature or your name and current photograph
    • Note this change: You may not use a bank card/credit card or social security card as your second form of ID when testing via LRP.
    • You may use an employment / student ID card with signature and/or photograph, or a second form of government-issued ID.

The names on the IDs must match and must be the same name as the one on file with IBLCE on the day of your appointment.  Name changes can be made with IBLCE 5 days before your appointment.  


LRP Checklist for Examination Day

 

☐ Set Up Your Computer

Go to the Prometric ProProctor site and launch your examination 30 minutes ahead of your scheduled examination time, to allow for security procedures and review of your IDs and workspace. Additional information will be included in your appointment confirmation email regarding how to handle technical difficulties with the Prometric Global Help Desk.  

 

☐ Complete the Security and ID Checks

Prometric has three online agents who will assist you with your setup and examination, the Readiness Agent, Security Agent, and the Remote Proctor.  The Readiness Agent will be the one to assist you with your set up and conduct the ID checks.  This process will include a photo for ID purposes only at the beginning of the examination, an environmental check of your workspace, and a person check of you. A few aspects to be prepared for during this process are:   

  • You will show your workspace and surrounding area.  
  • You will need to show your ankles, empty and turn all pockets inside-out and raise shirt sleeves above your wrists prior to every entry into the online test.  If you are wearing eyeglasses you will be required to remove them for visual inspection to ensure they don’t contain a recording device.   
  • You will need to remove jewelry items from your person prior to and throughout the duration of the examination. We recommend that you do not wear any jewelry to your examination appointment as this may assist with a quicker readiness check. 
  • You will need to pull your hair back to ensure nothing is attached to your ear that could provide an unfair advantage – i.e. a bluetooth earpiece.  

These security measures by the testing vendor are designed to protect the integrity of professional certification credentials and examinations.  

Once the review is complete, begin the examination.

You may only leave the view of your webcam during your scheduled break between Part 1 and Part 2 of the examination with the acknowledgement of your proctor. When you return from your scheduled break, the proctor will repeat the security check of your workspace and person.

You may contact your Remote Proctor at any time for questions not related to examination content. If you are ever unsure about what is allowed based on LRP guidelines, please message your Proctor first.  

 

☐ Take the IBCLC Examination!  

Updated on January 7, 2021

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