How to Use IBLCE’s Online Systems

The IBLCE online credential management system is a web‐based, secure database provided by Clarus/Brightlink.

The IBLCE online credential management system can be used to:

  • Find your identification number, certification status, and IBCLC expiration date
  • Apply to sit the IBCLC examination and to view your examination results
  • Apply to recertify by Continuing Education Recognition Points (CERPs)

You can find the login page to IBLCE’s credential management system here. You can also click the “Login” link at the top left of IBLCE’s website.

For the best experience, we recommend using Google Chrome on a computer, instead of a mobile device.

IBLCE’s credential management system is currently available in English, German, and Spanish. We look forward to making it available in all IBLCE languages in the future.

Accessing Your IBLCE Online Credential Management Account

If you are an IBCLC, have taken the IBCLC examination, or have previously registered, you already have an account. Please do not create a new account!

You can find the login page to IBLCE’s credential management system here.

How do I find my username?

Your username is your primary email that you have registered in our system. This is the email that you provided when you applied for the IBCLC examination and the email where you receive IBLCE communications.

If you are not sure what email you used, or if you know your email has changed since your last login, please contact your IBLCE regional location.

I am an IBCLC or sat the IBCLC examination, but I have never logged into my account. How do I log in?

If you have never accessed your account before, you will need to reset your password the first time you try to log in.

Go to IBLCE’s online credential management system and click “Reset Password.”

Next, enter your primary email and click “Reset Password.”

You should receive an account recovery link to change your password. You may need to copy the link from the account recovery email and paste it into your browser.

The link will take you to a page where you can reset your password by entering it twice, then clicking “Change Password and Login.”

If you have issues accessing your account, please contact the IBLCE location that serves you.

You can watch a short video to learn how to reset your password here.

I do not have an account. How can I create one?

If you are an IBCLC or have registered for an IBCLC examination, you have an account – even if you have never logged in. Please see above to learn more about how to access your account.

If you don’t have an account, you can create one by going to the login page here, clicking “Create New Profile” and answering the questions to complete your profile. You can watch a video of this process here.

How do I change the email address that is connected to my IBLCE account?

To update your email address, please log in to IBLCE’s new online credential management system with the email you registered with IBLCE.

Once you’ve logged in, you’ll see your email address in the top right. Click on this for a dropdown menu. Select “Profile” and then “Update Profile.” Then you can change your email address to whichever address is best to receive IBLCE email.

Please don’t create a new account if you already have one! If you need to reset your password, you can see how to do so in the FAQ above: ” I am an IBCLC or sat the IBCLC examination, but I have never logged into my account. How do I log in?”

Applying for the IBCLC examination

How do I apply for the IBCLC examination as an initial candidate?

To apply for the IBCLC examination, log in to IBLCE’s online credential management system.

Click on “Apply for an Exam” and select the examination application for the Pathway you have selected.

Please find videos showing you how to apply for the IBCLC certification for each Pathway below:

 Application Quick Tips  

  • To select your birth date when creating a profile, click in the field to open a pop-up calendar. Click on the current month and year and then on the year. Click on the left arrow until you find your birth year. Then, select the appropriate month to find your date of birth. 
  • To submit a Pathway 3 Plan verification, use the “Begin” link in your account to locate the mentorship option. Click “Save to my Home,” then “Apply Here.” 
  • To submit an examination application, use either the “Begin” link or the “Apply for an Exam” link in your account. See the video guides for examples of each—Pathway 1 and 2 use the “Begin” link, and Pathway 3 uses “Apply for an Exam.” 
  • Make sure your email address is accurate. If your application entails further review, staff may send secure messages via your account and you will receive email notifications of these. 
  • The My CERPs Portfolio area is only for IBCLCs recertifying by CERPs. Candidates who are applying to gain certification will use the processes shown above. 
  • If you have previously earned your IBCLC and it lapsed in 2021, you will see an option to apply for a reinstatement exam. This application is similar to the Pathway 1 application process above. 

Please see the Spanish and German pages for guides on accessing the system in those languages. Applications in other IBLCE languages can be found via online form on your language page.

How do I apply to recertify by the IBCLC examination?

To apply for the IBCLC examination, log in to IBLCE’s online credential management system.

As a recertifying IBCLC, you already have an account. Please see the “Accessing Your Account” section above if you need assistance logging in. 

Next, click on “Apply for an Exam” and begin the IBCLC Recertification Exam Application. Complete the application according to your experiences and requests. Finally, complete and submit payment.

You can watch a short video to learn apply for recertification by examination here.

Application Quick Tips

  • Make sure your email address is accurate. If your application entails further review, staff may send secure messages via your account and you will receive email notifications of these. 
  • The My CERPs Portfolio area is only for IBCLCs recertifying by CERPs. Candidates who are applying to recertify by exam will not use this option. 
  • If you have previously earned your IBCLC and it lapsed in the last year, you will see an option to apply for a reinstatement exam. This application is similar to the recertification by examination process detailed above. 

Please see the Spanish and German pages for guides on accessing the system in those languages. Applications in other IBLCE languages can be found via online form on your language page.

Completing the IBCLC Continuing Education Self-Assessment (CE Self-Assessment)

The CE Self-Assessment is currently available online to IBCLCs due to recertify in 2022 via the CE Self-Assessment Dashboard. If you are an IBCLC, an account will be created for you when you become eligible to take the CE Self-Assessment. Learn more about recertification here.

If you think you should have an account and are not sure how to access it, reach out to the IBLCE location that serves you.

How do I log in to the CE Self-Assessment Dashboard?

You will receive an email with log-in details for the CE Self-Assessment Dashboard. This email will contain a link to reset your password to access your account. Once you have set up your account, you can log in at here.

This email will be sent to the email address you have on file with IBLCE.  If you are not sure what email you used or your email has changed, please contact your IBLCE regional location.

How do I reset my password for the CE Self-Assessment Dashboard?

Go to the CE Self-Assessment Dashboard and click “Forgot your password?” Next, enter the email address that you have on file with IBLCE and click “Reset.” You should receive an email shortly with a link to reset your password.

How do I access the CE Self-Assessment?

Log in to the CE Self-Assessment Dashboard here. (See above for more information about logging in.)

Once you are logged in, you will be directed automatically to the “Store.” Here, you can scroll down to the find the CE Self-Assessment. The CE Self-Assessment is currently available in English; it will be available in all IBLCE languages in November 2021. Select the language in which you’d like to take the assessment and click “Add to Cart.”

Next, click on “View Cart” in the upper right. Confirm that you selected the correct language, then click “Terms and Conditions” to review the terms and conditions. Then you can select “I agree to the Terms and Conditions” and then “Accept.”

You have now successfully registered for the CE Self-Assessment. You should receive a confirmation email for your records.

Please do not continue with the remaining steps until you are ready to complete the two-hour CE Self-Assessment. You can log back in and continue at any time.

Go to the “Exams” button on the top left. You will find the CE Self-Assessment here. When you’re ready, click “Start Exam.”

You have launched the CE Self-Assessment! You now have two hours to complete the CE Self-Assessment. Read the instructions and click “Next” to complete the Self-Assessment.

How do I access my Personalised Professional Development Plan?

Log in to the CE Self-Assessment Dashboard here. (See above for more information about logging in.)

Click “Past Exams” in the top menu.

Here, you should see the CE Self-Assessment that you took with the date of completion. Click “Score Report” to see your Personalised Professional Development Plan.

To save your Personalised Professional Development Plan for your records, you can print it or print to a PDF.

Will I receive an authorisation for the CE Self-Assessment?

You will receive an email confirming that you are eligible to take the CE Self-Assessment when you register for the CE Self-Assessment. You do not need this email to take the CE Self-Assessment. You can take it at any time after registering.

Who do I contact if I need support?

Please contact the IBLCE location that serves you if you have any questions.

Recertifying by CERPs

Beginning with those due to recertify in 2022, all recertifying IBCLCs must take the Continuing Education Self-Assessment (CE Self-Assessment) before recertifying by CERPs. Please see the section above to learn more about the CE Self-Assessment.

How do I recertify by CERPs?

First, log in to your IBCLC account in IBLCE’s online credential management system. Learn more about accessing this system above.

Once you are logged in, click on “My CERPs Portfolio” on the left-side menu. Next, select “Add CERPs” to begin your application. Click “Save Changes” when you are finished.

Next, click “Home,” then “Submit Renewal” and answer all required (*) questions. Finally, complete and submit your payment.

You can watch a short video to learn how to apply for recertification by examination here.

Application Quick Tips  

  • Make sure your email address is accurate. If your application entails further review, staff may send secure messages via your account and you will receive email notifications of these. 
  • If recertifying by CERPs, make sure you have access to your certificates before you apply in the event you are randomly selected for audit. 
  • To check on your IBCLC certification status, use the “My Credentials” section in the left navigation bar.  

Finding Important IBCLC Credential Information in Your Account

Accessing My Credentials

Once you log in to your account, you can find your basic IBCLC credential information in the “My Credentials” tab of your account. “My Credentials” is located on the left-hand menu, pictured here.

Once you go to the “My Credentials” tab, you can find the following information:

CredentialCredential #Effective DateExpiration DateStatusValidAction
IBCLCThis is your IBCLC number (formerly L-Number)The date when you first became certified*When your IBCLC credential will expireIf you are currently certified, it will say “Certified”If you are currently certified, there will be a green check mark here 
*For IBCLCs who became certified prior to 2009, your effective date will say 2009 here. However, your effective date is reflected correctly elsewhere in our system and on certification verifications. Please contact your IBLCE regional location if you have any questions.

Checking Your Application Status

How can I check the status of my application for the IBCLC examination?

You can see the status of your application by logging in to your account through the IBLCE online credential management system
 
If your application has not been confirmed, you will see a notification with additional information on your home page. Please wait for an email from IBLCE staff. Additional information or documentation may be required. 

If you do not see a notification when you log in, you can check your application status by clicking on ”Apply for an Exam” in the sidebar (pictured here). 

If the status of your application is ”pending results” or ”confirmed,” then there is nothing further for you to do at this time; IBLCE will send you an Examination Authorisation Email when you are able to schedule your examination appointment.

How can I check the status of my recertification application via CERPs?

You can see the status of your application by logging in to your account through the IBLCE online credential management system
 
Once you’ve logged in, you will see the menu pictured here. Please go to “My Credentials,” where you can verify if your application is complete by checking the expiration date on your certification. 
 
If your application was accepted, your expiration date will have moved out five years. If the application is complete, there is nothing further for you to do at this time. IBLCE will issue new certificates and IDs later this year.  

If the expiration date has not changed, please wait for an email from IBLCE staff. Additional information or documentation may be required.

How can I view/print a receipt of my payment?

You can access your receipt by logging in to your account through the IBLCE online credential management system

Once you’ve logged in, please go to “My Purchases.” Find the payment for which you would like to see the receipt and click “View” next to that payment. You can also print a copy from that screen.

Viewing Your IBCLC Examination Results

How can I see my results for the IBCLC examination?

Once you log in to your account, go to “Exam Results.”

On the “Exam Results” page, you will find your results. It will say either:

  • “Result: Pass”
  • or “Result: Fail.”

If you passed, you will also be able to see your IBCLC credential information on the “My Credentials” page. Learn more here.

How can I view my score report?

Once you log in to your account, go to “Score Reports.”

On the “Score Reports” page, you can click on “September 2021 Examination” to view your full score report.

If you passed, you will also be able to see your IBCLC credential information on the “My Credentials” page. Learn more here.

Find instructions to use IBLCE’s online systems in your language on your language page.