Please locate the region of the world which serves you!
IBLCE in the Americas & Israel
For communications with the Americas and Israel at this time, please email firstname.lastname@example.org or contact your certification coordinator below.
Your coordinator may assist you with certification (including Pathway 3 Verification Plans), recertification, examination, name changes, certification verifications, and other enquiries.
• Supports candidates and IBCLCs with a last name beginning with the letters A-L.
• Support for candidates and IBCLCs with a last name beginning with the letters M-Z.
• Munira is conversant in French.
Saray Hill, IBCLC
Director of Promotion & Advancement for the Americas and Israel
For promotion and advancement of the IBCLC credential in the Americas and Israel. Saray habla Español.
IBLCE in Asia Pacific & Africa
Customer Service & Office Manager
Karolyn Vaughan, Ph.D., IBCLC
Director of Promotion & Advancement for the Asia-Pacific and Africa
For promotion and advancement of the IBCLC credential in the Asia-Pacific and Africa.
IBLCE in Europe, the Middle East, & North Africa
For customer service in English, German (Sandrine spricht Deutsch), and French (Sandrine parle Français). Sandrine is conversant in Greek.
Director of Operations for Europe, the Middle East, & North Africa
For customer service in English, German (Carole spricht Deutsch), and French (Carole parle Français).
Please note — IBLCE does not discuss ethics matters by phone. Please email email@example.com. For information regarding the Code of Professional Conduct and the Ethics & Discipline process including complaints, please click here. For specific case information, please access the IBLCE Disciplinary Procedures.
Communications & Certification Coordinator
For website and communications questions, and for internal administration of the worldwide online application systems.
For International Office Coordination and Event Planning.
Senior Accounting Coordinator
For accounting and invoice related questions.
Senior Global Database Administration Coordinator
For internal administration of the worldwide online application systems.
Abigail W. Menchel
For IT initiatives, vendor, and contract management.
Senior Brand & Communications Manager
For website oversight and digital communications.
Associate Director, Certification and Customer Relations
For oversight of AMS certification and recertification matters, examination accommodations, and worldwide examination seating. Maria habla Español
Senior Director of Global Certification
For operational aspects of the certification program worldwide.
Senior Director for Executive Office and Compliance Services
For matters pertaining to the General Data Protection Regulation.
Chief Operating Officer
Chief Administrative & Special Initiatives Officer
For oversight of Finance and Special Initiatives.
Sara Blair Lake, J.D., CAE
For worldwide organisational issues.