If your Examination Authorisation Email indicates that you can schedule your appointment online through the Prometric website, then we strongly encourage you to do so, as Prometric has been experiencing extended customer service phone call wait times. Scheduling through the online portal is the most time-effective method; questions or issues with this process can be submitted to Prometric through the contact form on their website.
For some candidates, scheduling will need to be conducted by phone, so please consult your Examination Authorisation Email for specific instructions.