IBLCE’s customer service team is here for you and available to answer your certification and recertification questions. You can find the IBLCE location that serves you here.
For candidates served by the Americas & Israel location:
Thank you for noting the IBLCE team is currently working remotely due to the COVID-19 pandemic and emailing firstname.lastname@example.org is the best way to reach the Americas and Israel staff team.
Thank you for your patience as we work to respond to a high volume of customer service enquiries regarding certification verifications, examination applications and results. We appreciate that all enquiries are important and will reply to your email as soon as we can. Please expect our response time to be a bit longer than is typical or 3-4 business days. Thank you for allowing us time to respond before emailing or calling again, as duplicate enquiries increase the total volume and response time.
Again, we appreciate your patience and thank you for your work in furtherance of global public health!